Charket.ai is an AI-powered social CRM integration platform by Charket that connects WeChat, WhatsApp, LINE, and SMS with Salesforce Customer 360. Charket.ai enables businesses to manage customer relationships and automate marketing campaigns through unified systems.

Key Features:

• Salesforce Integration - Direct social messaging connections


• Real-Time Sync - Customer interactions and data


• AI Marketing Automation - Campaign management


• Social Selling Tools - WeChat, WhatsApp, LINE support


• 360-Degree Customer View - Unified channel insights


• Journey Orchestration - Automated customer paths


• Engagement Analytics - Social metrics reporting


• Enterprise Security - Compliance and data protection

Pricing:

Starter: Small business social CRM integration

Professional: Advanced features for sales and marketing

Enterprise: Custom pricing, dedicated support

Custom Solutions: Tailored industry implementations

Platforms:

Not specified

Alternatives:

Zendesk, Intercom, HubSpot, Freshdesk

Note: Designed for medium-large enterprises with Salesforce investments. Supports Sales Cloud, Service Cloud, and Marketing Cloud. GDPR and CCPA compliant.